Dr. Phil Baker, PHARMD

Prescription transfers between pharmacy chains are common, but for many patients, the process is more complex and time-consuming than it should be. Patients must locate their prescriptions at the incorrect pharmacy, contact the correct pharmacy, and request a verbal transfer. Although prescriptions can be faxed, the correct pharmacy must still call the incorrect pharmacy to request that fax. Furthermore, many states require that only pharmacists can transfer prescriptions, leaving technicians unable to assist. This restriction poses significant challenges. Currently, just 17 states allow technicians to take verbal orders for new or transferred prescriptions. In most states, pharmacists are solely responsible for handling prescription transfers, adding to their already heavy workload and increasing the risk of errors and delays.