Frequently Asked Questions

Good Shepherd Health Institute (GSHI) is a nonprofit organization dedicated to rethinking pharmacy and creating a patients-first system. We freely share information in pursuit of this goal, including journalistic content, case studies and other materials to empower lawmakers, pharmacists, providers, advocates and patients.

Good Shepherd Health Institute (GSHI) is a transformative force that works to create a pharmaceutical system that puts patients first. We do this by sharing insightful journalism, empowering pharmacists, and helping patients become advocates through the hard work of our forward-thinking employees and support from our sister companies. Long-term, we have a vision to heal the broken pharmaceutical industry. We look forward to the day when all patients can access the medication they need, regardless of cost; when unused prescription drugs are shared as a resource, not thrown away as waste; and when patients – not corporations – have the power to choose their pharmacy.

GSHI’s trustworthy, informative and insightful materials include in-depth investigative reports, data-driven analyses, expert commentaries, and multimedia content that sheds light on critical pharmacy issues. All published content has been thoroughly vetted and closely studied to ensure statistical significance and proof of concept. Our goal is to inform and empower patients, pharmacists, advocates and other health care stakeholders.

Our methods vary depending on the type of content we’re creating. But we always strive to ensure 100% accuracy.
Our work includes:
• Data analysis (often associated with our own experience through our sister companies, RemediChain and HaloScrips)
• Public records requests
• Interviews with patients, pharmacists and industry experts
• Collaboration with partner organizations

If it’s from GSHI, it’s been thoroughly vetted and meticulously studied to ensure statistical significance and proof of concept.

Absolutely! We value the expertise and experiences of patients, advocates, providers, lawmakers and people like you. If you have a story to share, a tip for our investigators, or a suggestion for a topic we should cover, please reach out to us via our secure contact form. Your privacy is our top priority, and we’ll never share your name or personal information without your permission.

No. GSHI is an independent, nonpartisan organization. We do not advocate for any candidate or political party. Our sole commitment is to the well-being of patients and the integrity of the pharmacy profession, regardless of political affiliation.

Sign up for our email newsletter to receive regular updates, follow us on social media, and check our website frequently for new content and announcements.

Yes, we maintain a comprehensive resource directory on our website, which includes information on patient assistance programs, professional support networks for pharmacists, and guidance on prescription donation.

You can reach us through our website’s contact form, by email at info@goodshepherdhealth.com, or by mail at our headquarters: Good Shepherd Health, 266 S Cleveland St, Suite #202, Memphis, TN 38104. We strive to respond to all inquiries in a timely manner.